FAQ

Video Transfer Q & A

Q Is the price inclusive of GST
A Yes, the price is inclusive of GST

Q Does the description 1 - 4 Tapes include any tape format
A Yes, the price applies to any mix of the tape formats as described

Q Does the discount apply to the mix of tape formats
A Yes, the quantity discount includes a mixture of tape formats eg: 5 tapes (2 VHS , 1 Hi 8 and 1 Video 8mm & 1 VHS-C will total $175)

Q Does the price include freight and handling
A No, the price per tape does not include postage and handling

Q Does my payment get processed prior to the job being done
A No, your payment will only be be processed when the job is complete and ready to be despatched

Q Do I have to agree and sign the terms and conditions
A Yes, if the terms and conditions are not agreed to and signed we cannot process your order.

Film Transfer Q & A

Q Is the price inclusive of GST
A Yes, the price is inclusive of GST

Q Will my films be returned
A Yes all films will be returned with your finished DVD

Q My films have sound
A No problems, We can transfer sound, note that on the order

Q Does the price include freight and handling
A No, the price per film reel does not include postage and handling

Q Does my payment get processed prior to the job being done
A No, your payment will only be be processed when the job is complete and ready to be despatched

Q Do I have to agree and sign the terms and conditions
A Yes, if the terms and conditions are not agreed to and signed we cannot process your order.

Q How much can you fit on a DVD
A Two hours at the best resolution

Q Is it safe
A Your films will actually be returned in better condition due to cleaning